000 00482pam a2200169a 44500
008 231027s2004 xxu||||| |||| 00| 0 eng d
020 _a81-280-0197-3
041 _aKannada
082 _a340 BAT
100 _aBatra, Pramod
245 _aGrahaka Mahashaya Nimage Swagata Malika Mattu Sibbandhi.
_bSimple ways to make your Customer happy
250 _a1
260 _aBangalore
_bSapna book House
_c2004
300 _a70
_bPB
650 _aGeneral Law Books(340)
906 _aST00396
907 _aManagement
999 _c14678
_d14678