00446pam a2200145a 44500008004100000020002200041041001200063082001400075100003400089245002700123260006500150300001200215490003800227650003500265231027s2003 xxu||||| |||| 00| 0 eng d a978-1-59139-113-5 aEnglish a651.7 HAR aHarvard Business School Press aBusiness Communication aBostonbHarvard Business School Publishing Corporationc2003 a162bPB aHarvard Business Essentialsvabcz aBusiness Communication (651.7)